Privacy policy

Information we collect

1.1 Personal information you provide

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Full name

• Email address

• Phone number

• Billing and shipping address

• Payment information (processed securely by third-party payment processors)

Information we collect

1.2 Automatically collected information

When you access www.flowersfromterra.com, we may automatically collect certain information, including:

• Internet Protocol (IP) address

• Browser type and version

• Device information

• Pages visited, time spent, and referring URLs

• Cookies and similar tracking technologies

2. How we use your information

We may use the information collected for purposes including but not limited to:

• Processing transactions and fulfilling orders

• Managing subscriptions and recurring deliveries

• Communicating with you regarding your orders or inquiries

• Sending promotional or marketing communications (subject to opt-out rights)

• Improving website functionality and user experience

• Complying with legal obligations and enforcing our terms

3. Disclosure of your information

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Full name

• Email address

• Phone number

• Billing and shipping address

• Payment information (processed securely by third-party payment processors)

We do not sell personal information without providing legally required notice and opt-out mechanisms.

4. Consumer privacy rights (United States)

Depending on your state of residence, you may have certain rights under applicable U.S. state privacy laws, including but not limited to the Connecticut Data Privacy Act (CTDPA) and the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), as well as other similar state privacy laws.

These rights may include:

• Right to Know: The right to request disclosure of the categories and specific pieces of personal information we collect, use, or disclose

• Right to Access: The right to obtain a copy of your personal data

• Right to Correct: The right to request correction of inaccurate personal information

• Right to Delete: The right to request deletion of your personal information, subject to legal exceptions

• Right to Opt-Out: The right to opt out of the sale or sharing of personal information for targeted or cross-context behavioral advertising

• Right to Non-Discrimination: The right not to be discriminated against for exercising any privacy rights

To exercise any of these rights, please contact us at salesbyterra@gmail.com We may verify your identity before processing your request, as permitted by law.

5. Cookies and tracking technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site usage, and support marketing efforts. You may control cookies through your browser settings or cookie consent tools provided on the Site.

6. Data security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Children’s Privacy

The Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.

9. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting the revised policy on www.flowersfromterra.com with an updated effective date.

10. Contact information

If you have questions or concerns regarding this Privacy Policy or wish to exercise your privacy rights, please contact us at:

salesbyterra@gmail.com

www.flowersfromterra.com/contactus